Privacy Policy

At Hyssop & Honey Skin + Wellness Studio ("we," "us," "our"), your privacy matters. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website, book appointments, or receive communications from us, including via SMS/Text Messaging services.

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1. Information We Collect
When you visit our website, schedule a service, or communicate with us, we may collect the following types of information:

Personal Information such as your name, email, phone number, and billing or payment details.
Appointment Information including the services you book, appointment history, and any notes or preferences you share with us.
Website and Usage Data including your IP address, browser type, and information gathered through cookies and analytics tools.

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2. SMS/Text Messaging Consent
If you choose to receive SMS/Text messages from us, we collect your mobile number and confirmation of your consent. You agree to receive recurring automated messages such as appointment reminders, wellness tips, service updates, and special offers.
Message frequency may vary, and standard message and data rates may apply. Consent is not a condition of purchase. You can opt out at any time by replying STOP or OUT.

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3. How We Use Your Information
We use the information we collect to schedule and manage appointments, send reminders and updates, provide personalized services, respond to inquiries, and improve your experience with Hyssop & Honey. We may also use it to send promotions or studio updates if you have opted in.

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4. Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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5. Data Security
We are committed to protecting your information. Industry-standard security measures are in place to prevent unauthorized access, disclosure, or misuse of your data. All payment transactions are processed securely, and we do not store full credit card details.

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6. Your Choices and Rights
To stop receiving SMS messages, reply STOP or OUT at any time.
To unsubscribe from promotional emails, click the "unsubscribe" link at the bottom of any message.
You may also contact us to access, correct, or request deletion of your personal data.

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7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and gather anonymous usage statistics. You can manage your cookie settings through your browser. Disabling cookies may affect how our site functions for you.

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8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date. Continued use of our services after updates means you accept the revised policy.